Privacy Policy

1. Who We Are

Hinano Products, trading as AI Tigers, is a B2B AI automation agency registered in the Netherlands.

• KVK: 94675090
• BTW: NL866855932B01
• Location: Amstelveen, Netherlands
• Email: hello@aitigers.com

2. What Personal Data We Collect

We collect the minimum data necessary to provide our services:

• Contact information — name and email address, provided when you contact us or subscribe to our services.
• Payment data — processed securely by Stripe. We do not store credit card numbers or bank details on our servers.
• Communication data — the content of emails and messages you send us.

3. Why We Collect It

We process your personal data for the following purposes:

• Service delivery — to provide and manage the AI automation services you have requested.
• Communication — to respond to your enquiries and keep you informed about your projects.
• Invoicing and payments — to process payments and maintain financial records as required by Dutch law.

The legal basis for processing is the performance of a contract (Article 6(1)(b) GDPR) and our legitimate business interests (Article 6(1)(f) GDPR).

4. Third-Party Processors

We use the following third-party service to process data on our behalf:

• Stripe — for secure payment processing. Stripe's privacy policy is available at stripe.com/privacy.

5. Cookies and Tracking

Our website does not use cookies or tracking technologies. We do not use analytics services, advertising pixels, or any form of behavioural tracking.

6. Data Retention

We retain your personal data only for as long as necessary:

• Contact and communication data — for the duration of our business relationship and up to 12 months after the last interaction.
• Financial records — for 7 years as required by Dutch tax law (Algemene wet inzake rijksbelastingen).

7. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data ("right to be forgotten").
• Portability — request your data in a structured, machine-readable format.
• Objection — object to the processing of your personal data.
• Restriction — request that we restrict the processing of your data.

To exercise any of these rights, contact us at hello@aitigers.com. We will respond within 30 days.

8. Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to file a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens
autoriteitpersoonsgegevens.nl

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.